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Turn this...
The Sales assocaite was knowledgable and asked all the right questions on how I was
going to use the account. I mentioned I did NOT want any fees to the checking account.
She over came my objection by offering to wave the fees for 1 year, so I could try the
account. She talk fast but slowed down when I asked to repeat. She gave me brochures
on all accounts and current CD rates. Asked for me business
2 times. she stood and
shook my hand, hoping to see me soon.
...into this:
The sales associate was knowledgeable and asked all the right questions concerning how I would use the account. I mentioned that I did not want any fees with the checking account. She overcame my objections by offering to waive the fees for 1 year so that I could try out the account. She spoke quickly, but slowed down when I asked her to repeat. She gave me brochures for all the accounts as well as the current CD rates. She asked for my business twice. She stood up and shook my hand, saying she hoped to see me again soon.
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